Refund policy

Refund policy

In order to receive a refund of the last payment, users must email. Users may only be entitled to a subscription fee refund if they have not used their membership’s benefits. Please note that the fee of the trial period is refundable. When a refund has been made your subscription will be cancelled automatically and therefore you will no longer have access to Thebookstore.com. If you entered any raffle that will end after we have given a refund, you will no longer be entitled to receive the product in the raffle. If a chargeback has been done on a subscription fee, you are no longer entitled to any refund. Please be informed that your bank might charge you for a currency exchange with your purchase. This currency exchange will not be entitled for a refund.

Subscription & Cancellation

Monthly subscriptions will automatically be renewed upon expiration. If we receive the cancellation request after the renewal, the subscription will remain active until the expire date of the current subscription period. Thebookstore starts charging members for the monthly subscription fee and any applicable taxes and fees associated therewith, the day that the trial period expires unless the member has cancelled the subscription correctly in accordance with the above conditions. When a person registers to become a member on Thebookstore they have to fill out information about the payment method such as the credit card that they want to use. The payment method may be authorized for a charge up to approximately one month of service as soon as he/she registers. In some cases, if the available balance or credit limit does not cover the full subscription, the access to “the Products” will be cancelled to reflect the accessible charge. In case members cancel their subscription, the account will stay active in the remaining subscription period. However, if members win the raffle ending after the subscription has expired, members are not eligible to receive the prize. New members to “the Products” are enrolled into our membership with a flat fee per month. Please see pricing per country currency here: $ 19,99 (USD) – 1 month plan $ 35,98 (USD) – 2 months plan $ 95,94 (USD) – 6 months plan Members can always cancel the subscription by emailing. Remember to include the email used for signing up, name and address details. Members can also cancel their membership directly from their online 24×7 account. Subscription fees will be charged for one month at a time. Subscription prices and benefits are subject to change without notice. Thebookstore will deactivate access to the service as soon as the subscription expires, or in the case of non-payment. In order to keep a subscription active and avoid an unintended deactivation of the member’s subscription, credit card payments might be settled earlier than the exact renewal date of the ongoing subscription period. This will of course not shorten the original subscription period.

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